Scam Awareness

Message sent by
Ellis Parish (Police, PCSO, East Hampshire District)

Good afternoon Bob Ayer,

We would like to make you aware of the latest telephone scam. Offenders are making contact over the telephone, claiming to be Police Officers investigating fraud allegations. They ask the victims to withdraw money from their bank account for them to collect.

Two residents from the Bordon area received phone calls of this nature last week. To read more about this, please follow the link below.

If you receive any calls similar to this, then hang up - it's a scam.

For further crime prevention advice regarding courier fraud, please visit our website, using the link below.

You can read more about scams from The Little Book of Big Scams by clicking here.

If you would like further advice or if you have experienced calls of a similar nature, please contact us on 101.

This is a message sent via Hampshire Alert. This information has been sent on behalf of Action Fraud (National Fraud Intelligence Bureau)

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Message sent by
Action Fraud (Action Fraud, Administrator, National)

Lloyds customers should be on the lookout for a new sophisticated fraud that involves fraudsters sending fake bank letters.

The convincing letters being sent are a replica template from Lloyds and include their logo, address and signature from a customer service representative.
The letter tells recipients that there have been some “unusual transactions” on their personal account and asks them to call a number highlighted in bold to confirm they are genuine.
When victims call the number, an automated welcome message is played and the caller is asked to enter their card number, account number and sort code followed by their date of birth.Victims are then instructed to enter the first and last digit of their security number.
The fraud was spotted by the Daily Telegraph who was alerted to it by a reader who had three identical letters sent to an office address. On separate occasions the Daily Telegraph ran some tests using fake details and were passed to fraudsters who claimed to be from a Lloyds contact centre. The bank has confirmed that the phone number and letters are fake.
The letters are essentially a sophisticated phishing attempt and serves as a warning to consumers to question written correspondence from their banks.

If you are ever suspicious about correspondence from your bank you should call the customer serviced number on the back of their card.
To report a fraud and cyber crime, call us on 0300 123 2040 or visit